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Ordering Help

Autumn Members Magazine Book Discount

The promotional discount code featured in the Autumn member magazine gives members 20% discount plus free delivery to the UK, when either of the following publications are purchased:

  • Who Bulit Scotland
  • Bloody Scotland

This offer is valid until the 30th September 2017.

If neither of these books are in your order however, your order will not qualify for free delivery. Please consult the latest edition of your member’s magazine, or log into your account on the member’s website to get the current discount code to receive your 20% member discount.

You can apply your discount code in the shopping basket before you check out.

Note: Your discount code must be applied at the time of purchase. We are unable to apply a member's discount once an order has been placed.

Only one discount code can be used per order. Discount codes cannot be combined or used in conjunction with any other offer/discount.

How to Order from the Online Shop

Placing an order with our online shop is easy. The whole order takes place on this website, we cannot accept orders by phone, fax, or e-mail.

Here are the steps you need to follow to place an order.

Find the Items You Would Like to Buy

First you will need to browse or search for the items you would like to order. Search boxes are located on the upper right of every page of our online shop. When you find an item you like, click the image or name of the item to find out more details. You can also browse the category pages, listed across the page header, or you can check out our Featured Products.

Add the Items to Your Shopping Basket

To order an item from our shop, click the "Add to basket” button on the item's product information page. Once you've added an item to your shopping basket, click "Continue Shopping" to keep browsing until your basket contains all the items you want to order. You can check the contents of your shopping basket at anytime by clicking "Your Basket" at the top of the page. 

Proceed to Checkout

When you're ready to place your order click “Checkout” in your shopping basket. You will then be asked to fill in your name and billing address. All orders will be dispatched to address provided. If an alternative delivery address is required please fill this in once you proceed to the next step.

Please ensure a contact phone number is entered in your delivery address details otherwise we will not be able to dispatch your order.

Confirm Your Order

Check the accuracy of all the information you have provided and make any necessary adjustments. Click "Pay Now" to proceed.

Payment

Next, let us know how you would like to pay for your order. We accept Visa, Delta, Visa Electron, Mastercard and JCB. All orders are to be paid in GBP as the prices are denominated on the website. Payment will be debited from your account at time of ordering. You must enter the card number without any spaces or dashes.

Note: We do not accept cheques, cash in any other currency, or purchase orders.

All payments will be processed for us by Worldpay who provide the secure link between our online shop and our bank to ensure your card details are kept secure and various fraud checks can take place. The transaction will appear on your card statement as Historic Scotland.

Tax Charges

All prices include VAT at the standard rate (where applicable).

Order Confirmation

Once your payment has been authorised the webpage will display "Order Complete" with an Order Number. You will also receive a confirmation email with the details of your order and your order confirmation number. You will receive a second email once your order has been dispatched. When you place your order we will acknowledge your wish to enter into a sales contract with us by means of the order confirmation email. The sales contract between us is not actually entered into until the dispatch confirmation email is issued.